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frequently asked questions

Here you can find who to contact at Paramelt for some frequently asked questions about order quantity, order status, sales representatives, datasheets, technical inquiries, ISO registration and REACH issues.

What is the minimum order quantity?

In general Paramelt requires orders of one or more pallets. For quantities other than that, we will direct you to one of our distributors. Please call us to discuss your specific volume requirements so we can recommend the optimum sourcing solutions for you.

  • Europe, Middle-East and Africa: +31 (0)72 57 50 600
  • Americas: +1 231 759 7304
  • Asia Pacific: +86 512 6761 4725

What is the status of my order?

Please call your Paramelt customer service representative who can check your order status.

  • Europe, Middle-East and Africa: +31 (0)72 57 50 600
  • Americas: +1 231 759 7304
  • Asia Pacific: +86 512 6761 4725

Who is my sales representative?

Paramelt has regional sales representatives as well as a global network of agents and distributors. Call us  and we will direct you to the appropriate representative.

  • Europe, Middle-East and Africa: +31 (0)72 57 50 600
  • Americas: +1 231 759 7304
  • Asia Pacific: +86 512 6761 4725

How do I obtain a material safety or technical datasheet (MSDS/TDS) for a Paramelt product?

MSDS and TDS sheets for one of our products will be send to you on your request. Select your specific industry application or technology type on this website and send in the request form for the product that suits you most.

Technical inquiries

If you have a technical issue or question concerning a Paramelt product, you can ask one of our experts. Select your specific industry application or technology type on this website and send in the request form for the application or specific product that is concerned.

If you have technical questions and have purchased your product through a Paramelt agent or distributor, please contact your agent or distributor first. 

ISO registration

If required, Paramelt can provide proof of our ISO 9001 registration. Please contact our customer service.

  • Europe, Middle-East and Africa: +31 (0)72 57 50 600
  • Americas: +1 231 759 7304
  • Asia Pacific: +86 512 6761 4725

REACH issues

Paramelt can also assist you with certain issues pertaining to REACH. For these types of requests, please contact us.

  • Europe, Middle-East and Africa: +31 (0)72 57 50 600
  • Americas: +1 231 759 7304
  • Asia Pacific: +86 512 6761 4725